Request A Return

If you are having problems with your new device fill out our form, or you can call us at 1-888-DOG-COLL between 9:00 A.M. and 5:00 P.M. CDT 7-days a week.

To Be Eligible For A Return You Must Have The Following:

  • Must Have Your Order#
  • Contact and Billing Information Must Match Our Records
  • All Parts & Packaging Must Be Returned
  • Submit Return within 30-days of purchase
  • You Pay For Shipping Unit Back To Us

Fill out the form below completely to start your return: